Enrolment, Registration and Payment

  • All registrations are confirmed before the course commences.
  • Course fees are payable in full prior to course commencement.

Cancellation by Course Participants

  • If you wish to withdraw from a course, please fill in the Course Withdrawal Application Form and return to Shift E-tec at admin@shift.org.nz.
  • Cancellations must be confirmed by Shift E-tec before the course starts.
Cancellation Notice More than 10 working days 10 working days or less 5 working days or less On the previous working day
Cancellation refund percentage 100% refund 75% refund 50% refund No refund

Transfers to another Course date

  • If you wish to transfer to another scheduled course date, please fill in the Course Transfer Application Form and return to Shift E-tec at admin@shift.org.nz.
Transfer Notice More than 5 working days 5 working days or less On the previous working day
Transfer Fee $100 $150 50% of course fee

Non-attendance

  • If you fail to attend a course on which you are booked without giving prior notice to Shift E-tec, we will be unable to refund the course fees or offer a transfer.

Cancellation or deferring training Courses by ETEC

  • In the event of unforeseen circumstances, Shift E-tec reserves the right to postpone or cancel courses at any time.
  • Where a course is cancelled by Shift E-tec, a full refund will be provided.
  • Where a course is postponed by Shift E-tec, participants may transfer at no cost to an agreed alternative date or may request full refund.

Course materials and external assessment fees

  • Unless otherwise stated, fees include all relevant course materials, Aspeq exam fees and EWRB practical assessment fees.
  • For courses with a practical component, participants are required to bring with them their own personal protective equipment, tools and testing equipment. Details of the specific requirements for each course can be found here.

Marketing

  • By signing up to a course with Shift E-tec you are agreeing to us capturing your information and receiving marketing information from us.

Privacy

  • If you want to know more about our privacy statement, click here